User Agreement (Public Offer)

1. General provisions

1.1. This offer (the “Agreement”) governs the relationship between the Contractor and the Customer in connection with the Contractor's provision of digital goods and/or services through the WIND GAME online service (the “Service”).

1.2. Using the Service, registering, placing an order, paying for services or obtaining access to digital materials constitutes the Customer's full and unconditional acceptance of the terms of this Agreement.

1.3. If the Customer does not agree with the terms of the Agreement, the Customer must stop using the Service.

2. Subject of the Agreement

2.1. In accordance with the terms of this Agreement, the Contractor undertakes to provide the Customer with digital goods and/or services, and the Customer undertakes to accept these goods and services and pay for them in the manner and on the terms set out in this offer.

2.2. Access to services and digital goods is provided through the software, technical and information means of the Service.

2.3. The specific composition, price, validity period and terms of provision of the relevant good or service are shown in the Service before payment.

3. Procedure for providing services

3.1. After successful payment, the Customer is given access to the purchased good or service in the manner provided for by the Service.

3.2. The Customer is responsible for having the necessary technical means and Internet access.

3.3. The period of access is determined by the terms of the relevant plan or order.

4. Payment and refunds

4.1. The price of goods and services is determined by the rates published in the Service at the time the order is placed.

4.2. Payment is made using the payment instruments available in the Service.

4.3. Refunds are made in accordance with applicable law and the terms of the relevant good or service.

4.4. If a technical problem occurs, the Customer may contact the support service to have the circumstances checked and a decision made on restoring access or refunding money in the cases provided for.

5. Rights and obligations of the Customer

5.1. The Customer undertakes to use the Service only in a lawful manner and to comply with the terms of this Agreement.

5.2. It is prohibited to use the Service for fraud, violating the law, distributing malicious software, infringing the rights of third parties or other unlawful actions.

5.3. The Customer is responsible for the accuracy of the information they provide and for the lawfulness of their actions when using the Service.

6. Intellectual property

6.1. Materials posted in the Service are protected by intellectual property law.

6.2. Purchasing a good or service does not mean that exclusive rights to the relevant materials are transferred to the Customer.

6.3. Copying, reselling, distributing, publishing and transferring materials to third parties is prohibited unless expressly provided otherwise by the terms of a specific good or by law.

7. Rights of the Contractor

7.1. The Contractor may temporarily restrict the operation of the Service to carry out technical work, updates or troubleshooting.

7.2. The Contractor may restrict or terminate the Customer's access to the Service if this Agreement or applicable law is violated.

7.3. The Contractor may change the functionality of the Service, the terms of plans and this Agreement by publishing the current version in the Service.

8. Liability

8.1. The Contractor does not guarantee uninterrupted operation of the Service or that the Customer will achieve any particular result, unless such a result is expressly provided for by the terms of the purchased service.

8.2. The Contractor is not liable for failures caused by the actions of third parties, telecom operators, payment systems, technical malfunctions or other circumstances beyond the Contractor's reasonable control.

8.3. The Customer is solely responsible for the use of the goods, materials and services provided.

9. Confidentiality

9.1. Personal data are processed in accordance with a separate Privacy Policy.

9.2. The Contractor takes reasonable technical and organizational measures to protect Users' information.

10. Final provisions

10.1. The current version of this Agreement is published in the Service.

10.2. Continued use of the Service after a new version is published constitutes acceptance of its terms to the extent permitted by applicable law.

10.3. For questions about using the Service, the Customer may contact the support service using the contact details: via the authorization bot @Wind_Game_Robot.